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Let’s get your hotel moving.
Need help signing in, setting up your hotel or trying a booking? Start here. If you get stuck, send us the page and what you expected to happen—without guest details or passwords.
Guides · setup · human supportGet started
Choose booking for the website you already have or a complete managed hotel site. Create your private setup, verify your email and review the hotel details with us before launch.
- Verify authority to represent the hotel
- Approve rooms, rates and policies
- anotherPillow helps with installation
Move from an existing system
Keep your current system running while we review export options, upcoming stays and the source of room availability. We agree migration scope and costs, test the complete journey and record your approval before cutover.
- Reconcile bookings before launch
- Separate or connected inventory—not overlapping promises
- Agree a recovery and handover plan
Run your day without buying AI
Use the hotel controls for reservations and availability. The optional chat is a shortcut, not a requirement for working with your bookings. Explore locked tools before requesting a service; a preview does not switch on billing.
- Reservation records and direct availability
- Optional private hotel assistant
- Clear service access in the workspace
Sign in to your hotel
Use your hotel email and password. If you previously used email links, choose Set your password on the login page. We’ll verify your email before you create a password. Forgot password sends a recovery link valid for 15 minutes.
- Email and password login
- Each team member uses their own account
- Contact us if you no longer have email access
Booking and payment
Aster House demonstrates the complete guest journey without using a real customer hotel. Live checkout activates only after rates, inventory, terms, payment and reservation flow are approved.
- Search and choose a room
- Try checkout without paying
- See the same booking in the hotel view
Try an add-on
Every optional tool has a transparent preview and its own interest form. Registering interest saves a request; it does not install or activate the product.
- AI Phone Booking early-access request
- Hotel AI and media demos
- Separate hotel approval before activation
Get help
Tell us which page you were on, what you tried and what happened. Include a reservation reference if relevant, but never guest details, passwords or payment data. You can also use Give feedback on any public page.
- Setup and installation help
- Questions about your existing systems
- Problems signing in
Help center · anotherPillow