Confirmation and cancellation templates
Booking and cancellation events produce the exact guest and hotel messages required for that reservation.
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Postby anotherPillow
anotherPillow Email
The right message. Right on time.
The right message before, during and after every stay.Booking confirmations and cancellation notices belong to the booking core, not a paid AI allowance. The sandbox prepares message records but sends no guest email. Live delivery requires a verified sender and transport; any delivery cost is agreed before activation. Optional AI reply drafts are a separate service.SandboxThe draft is editable and approval is recorded locally. No email or SMS is sent.
Explore the features
See how it could help your team.
Multilingual drafts
Approved hotel facts can be rewritten in the guest’s language without changing policies, times or included services.
Prepared-delivery history
The hotel sees recipient, template, trigger and status even when an external provider is unavailable.
Human approval
Sensitive or exceptional communication remains editable and requires hotel approval before delivery.
How it works
One step at a time.
Trigger
A booking event selects the right template.
Personalise
Approved hotel facts and booking data are inserted.
Queue
The production outbox will record retry and audit metadata.
Deliver
A verified, replaceable transport sends only after activation.
Optional product
Would anotherPillow Email help your hotel?
Try the demo, then tell us what the hotel needs. We will reply with what is available, what must be connected and what is still in development.- One shared AnotherPillow inbox
- Saved before email is attempted
- A human replies before anything changes
anotherPillow Email · AnotherPillow