Skip to content

Report securityLegal

Tell us privately. We will investigate.

If you believe you have found a security issue in AnotherPillow, send the minimum information needed to reproduce it. Never include guest data, passwords, access tokens or card details.

Responsible disclosure

Responsible disclosure

Send a minimal security report.

Use a safe reproduction description only. The report is stored before notification is attempted and receives a traceable reference.
  • One shared AnotherPillow inbox
  • Saved before email is attempted
  • A human replies before anything changes
Describe the affected page, impact and safe reproduction steps. Redact all personal data, passwords and access tokens. Ask us for a secure transfer method before sending sensitive evidence.
01ReportsHuman reviewed
02Sensitive dataDo not include
03Good faithWelcomed
01

What to send

Describe the affected page or function, the observed result and a safe sequence we can use to reproduce it.

  • Affected URL or feature
  • Reproduction steps
  • Expected and observed behaviour
02

What not to do

Do not access another person’s account, interrupt availability, download hotel data or continue testing after you have enough evidence.

  • No social engineering
  • No denial-of-service testing
  • No extraction of personal data
03

What happens next

A human reviews the report, confirms a safe contact route and records the investigation. Production issues are prioritised by impact.

  • Acknowledgement
  • Impact review
  • Documented resolution