Hotel guides
Spa hotels: separate the room from the treatment
Explain spa access, opening hours, age limits and which treatments require a separate appointment.
Plan the guest journey
A room booking may not reserve a treatment. Identify who confirms availability. Test a stay when the spa is full; avoid medical promises or unverified integration claims.
Test the handover to reception
When evaluating a system, follow a booking from the guest's first click to the reception view. Ask who sees a special request, what happens when dates change and how the team recovers from a mistake. These questions reveal more than a long feature list.
Availability is more important than another feature
Automatic Booking.com and Expedia inventory sync is not live in anotherPillow. A hotel needs an agreed, safe inventory arrangement and launch checks before taking real reservations. If that arrangement depends on a connection that is not ready, wait.