Hotel guides
Retreat hotels: separate the stay from the programme
Specify dates, meals, activities, room sharing and who delivers the retreat programme.
Plan the guest journey
Explain group minimums and cancellation terms. Secure programme capacity separately from rooms. Test a partial cancellation; a room reservation alone is not a confirmed retreat place.
Test the handover to reception
When evaluating a system, follow a booking from the guest's first click to the reception view. Ask who sees a special request, what happens when dates change and how the team recovers from a mistake. These questions reveal more than a long feature list.
Availability is more important than another feature
Automatic Booking.com and Expedia inventory sync is not live in anotherPillow. A hotel needs an agreed, safe inventory arrangement and launch checks before taking real reservations. If that arrangement depends on a connection that is not ready, wait.